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Policies

Returns

All returns are in exchange for store credit only. Unwound, unused, and undamaged yarn may be returned for store credit up to 60 days after purchase. Please email us at contact@craftyfibre.ca prior to sending anything back for refund. Approved returns will have credit issued in the form of a gift card.

Needles, patterns, books, magazines, notions, sale items, and all weaving and spinning equipment are final sale.

If you receive your order damaged, please contact us right away at contact@craftyfibre.ca

Sale Adjustments

If an item goes on sale up to 7 days after your purchase, you may contact us for a price adjustment. Adjustments will be made in the form of a gift card, and must be a minimum of $5.